05 Nov 2014
Ripped off by Fastway Couriers (NZ) LTD.
6 PHOTOS
In our post about 3 weeks ago
(http://softfern.com/NewsDtls.aspx?id=932&catgry=7)
we posted information about absolutely disgusting service from couriers company Fastway Couriers (NZ) Limited.
In a brief – their drive didn’t deliver parcel at the specified period of time. Instead he created fake report about delivery attempt which is failed (as he wrote) because no one was at the place.
Three emails with complain to Fastway Couriers Manager lost like have been dropped into black hole.
So now I am going to apply to Disputes Tribunal with this case as I know for sure that they didn’t deliver my order as it should be.
After that they simply avoid all kind of communication to discuss my complain.
Disputes Tribunal requires respondent’s full legal name. This is necessary for their formal procedure.
I inquired the Fastway Couriers with such message:
‘To Fastway Couriers (NZ) Ltd
Dear sir/madam,
I am going to start legal actions against your company regarding parcel #.....
Please give me your company full legal name.
Yours faithfully’
And of course after 8+ hours there is no reply. Absolutely.
Well, I would be surprised if they answered. But this silence just what I expect from their ‘great service’. Acctually I didn’t wait anything from them, so I searched at New Zealand Companies Register web site (http://www.business.govt.nz/companies/) for anything similar to Fastway Couriers.
My search at www.business.govt.nz web site brought the following result:
Company name: FASTWAY COURIERS (NZ) LIMITED
Company number: 276943
NZ Business Number: 9429039833389
Incorporation Date: 24 Jul 1985
Company Status: Registered
Entity type: NZ Limited Company
Constitution filed: Yes
AR filing month: March , last filed on 04 Mar 2014
Company Addresses:
Registered Office
Level 1, Shed 5, Lever Street, Ahuriri, Napier , New Zealand
Address for service
Level 1, Shed 5, Lever Street, Ahuriri, Napier , New Zealand
Directors Showing 2 of 5 directors
…., Australia ,
…. , New Zealand
Also, in order to confirm the data I searched for a company-owner of web site www.fastway.co.nz
The search result (Whois Domain Live Results for WWW.FASTWAY.CO.NZ) :
(http://reviews.gcoupon.com/info/whois/www.fastway.co.nz)
registrant_contact_name: Fastway Couriers (NZ) LTD
registrant_contact_address1: Shed 5 lvl 1
registrant_contact_address2: 1 Lever st Ahuriri
registrant_contact_city: NAPIER
registrant_contact_country: NZ (NEW ZEALAND)
registrant_contact_phone: +64 68 340936
registrant_contact_fax: +64 6 843 3677
registrant_contact_email: ….
So the respondents full legal name is: Fastway Couriers (NZ) Limited.
The necessary information went to Disputes Tribunal.
It is possible to submit your claim online at:
http://www.justice.govt.nz/tribunals/disputes-tribunal/apply-online
This is quite simple and save you time. You can pay online by credit card fee $45.00 NZD.
So for all people who don’t want to be ripped off by Fastway Couriers (NZ) Limited or any other couriers company I will keep informing you about all procedure.
Keep visiting our site.
| My blood runs cold when I know that a vendor is sending me something via Fastways, who must be the most misnamed organisation I have ever come across |
| >In six years or so of buying online, Fastway were the first courier company to ‘lose’ an item during transport – a $300 item!
> Oh well, in my experience, use any courier company, except Fastways - that is, if you want to keep your customer! |
| >I have to agree with the general consensus about Fastways = crap |
| PLEASE AVOID ALL FASTWAY COURIERS IT NOT WORTH THE HASSLE AND LOSS OF MONEY!!!!!!! |
| FASTWAY COURIERS - THEY DAMAGED THE PARCEL, REFUSED TO HELP OR RETURN ANY CORRESPONDENCE! THE WORST COURIER I HAVE EXPERIENCED! |
| They picked up a parcel which arrived smashed to bits. They refused to help and just said that I was outside of the 7 days it took to report this (even though I was not). My phone calls were never returned, when I managed to get hold of the Area Manager ... |
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