Microsoft CRM apps for iPad, iPhone, Android, Windows Phone in Q2
This year Microsoft will deliver mobile versions of its Dynamics CRM app and service for iPad, iPhone, Android phone, BlackBerry and Windows Phone 7. Actually it will happen in the second quarter of 2012.
These mobile components the Windows Phone users have been asking about for years.
All of the new mobile CRM releases will be ready at the same time and downloadable from their respective marketplaces on the same day as part of the Dynamics CRM Q2 2012 service update.
So, how much will it cost?
The coming Dynamics CRM mobile clients/service starts at $30 per user, per month and supports the use of up to three devices per user.
In addition to adding mobile support to its platform, Microsoft also is stepping up its cross-browser support for Dynamics CRM users. With the Q2 update, users will have a choice of Internet Explorer, Chrome, Firefox and Safari running on PCs, Macs and iPads.
The Q2 update also will add more social capabilities, making Microsoft’s social CRM components look and feel even more like Facebook- and/or Salesforce Chatter.
Microsoft officials said last year that the company planned to deliver quarterly updates (two major/two minor) to both its on-premises Dynamics CRM product and its hosted CRM Online one.
The Dynamics CRM unit isn’t the only Microsoft division that is upping its cross-platform support.
Microsoft already offers OneNote for the iPhone and iPad; a SkyDrive cloud-storage app for iPhone; a Lync client for Android; a Lync client for iPhone and Hotmail for Android. Company officials said late last year to expect even more mobile cross-platform app support from Microsoft in 2012, especially on Android devices.
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